Legal notice

atraveo GmbH | TUI GROUP
Parsevalstraße 7a
40468 Düsseldorf

Managing Directors: Marcus Hültenschmidt · Dirk Froelje

Court of Registry: Amtsgericht (district court) Düsseldorf
Company registration number: HRB 44653

Tax identification number: DE224944808

Bank account details:

Postbank Dortmund
Account number 820023464
Bank/ sort code 44010046
IBAN DE95440100460820023464
Account holder atraveo GmbH



Get in touch with atraveo. You can personally reach us online, via e-mail and by phone.

Our customer service team is happy to help you with questions regarding accommodation, bookings or reservations:

view the contact form and the FAQs  |  around the clock on all weekdays

Phone 0049.211.668878130  |  Mon-Fri 8 a.m. to 5 p.m., Sat 8 a.m. to 12 a.m. (Greenwich Mean Time)


atraveo cannot be reached by telephone on the following bank holidays: Good Friday, Easter, 1 May, Pentecost, Ascension Day, Corpus Christi, 3 October, All Saints' Day, Christmas and New Year's Day. We can be reached from 8 a.m. to 12 a.m. (Greenwich Mean Time) on Christmas Eve and New Year's Eve. Emails and enquiries submitted via the contact form will, however, be processed around the clock, including on bank holidays.

You’d like to rent out holiday homes and apartments, or have questions about the provider’s model? Contact our rental service:

view the page for property owners with registration form and login

Phone 0049.211.668878137  |  mon-fri 8 a.m. to 5 p.m. (Greenwich Mean Time)

Holiday home agencies can reach the product development service via



Do you operate a travel portal or similar internet sites with travel interested viewer? Then atraveo is your partner to help optimise the generated traffic on your web presence.

view the partners' page with registration form and login

Phone 0049.211.668878108  |  mon-fri 8 a.m. to 4 p.m. (Greenwich Mean Time)



Press enquiries are handled by our marketing team:

view the press section  |  Press releases  |  Logos and photos

Phone 0049.211.668878130  |  mon-fri 8 a.m. to 4 p.m. (Greenwich Mean Time)

Make your professional goals a reality with atraveo, a company of the TUI Group.

view job vacancies

Phone 0049.211.668878.655  |  mon-fri 8 a.m. to 4 p.m. (Greenwich Mean Time)