Service

Always there for you. On weekdays, evenings and weekends.

Company Portrait

Brief summary

atraveo is the large European holiday home market with more than 140,000 holiday homes in all European holiday destinations. The constantly growing assortment of this provider comprises holiday residences of well-known tour operators, regional specialists and selected private property owners. Apart from a convenient search, atraveo offers an appealing object presentation with up-to-date vacancy and price information, numerous photos, maps and satellite pictures of the vicinity. Even customer ratings are part of the description. A specially trained online travel agency take care of all customer contact and reliable processing of each booking. atraveo distributes directly through www.atraveo.de on its home market Germany, and also in Austria, The Netherlands, Italy and France through www.atraveo.at, www.atraveo.nl, www.atraveo.it and atraveo.fr. atraveo GmbH is situated and registered in Düsseldorf, Germany. It is a TUI associated company.

The largest supply of its kind

The product of our passion has several names: holiday homes, apartments, cottages, fincas, chalets and ski huts. Even houseboats as "swimming holiday houses" are part of our selection. No other travel product has such a regional diversity. Be it along the North or the Baltic Sea, in Tuscany, in the Netherlands, on Majorca, in Brittany or along the Côte d'Azur - everywhere the charm of individual holiday homes will welcome you. Those who are looking for convenience and service will appreciate our additional choice of holiday parks and recreation centres. For our customers we constantly search for attractive holiday domiciles and include them in our holiday home market. The offers come from from well-known tour operators such as TUI Wolters, Terra, Inter Chalet, Interhome, Novasol, DanCenter, Ameropa, Euro Relais und Belvilla, to name just a few. Regional specialists, holiday parks and private property owners complete the offers that are displayed.



Orientation and choice

The larger the choice the more important the overview and orientation becomes. atraveo ensures this thanks to a unique search function, covering such manifold criteria as size, fittings and location but also vacancy information, once a travel date is selected. The search by satellite image is a special feature since it enables you to discover every holiday destination with a bird's eye view. A well organised result list allows to compare the shown results.



Precise descriptions

Searching for such an individual product as a holiday home, needs an extensive description of the offered holiday home, up-to-date vacancy information, reliable prices, well arranged maps and as many photos as possible. Furthermore on the atraveo website you can find customer ratings for various holiday homes. So holiday-makers can benefit from the experience of those, who have been on the spot before – a valuable support for your decision-making.



Always at your service

Questions about atraveo, its holiday home market or the offers will be answered by a specially trained customer service. Similar to a travel agency it takes care of all customer requests and reliable processing of each booking. You can contact the customer service personally by phone from Monday to Friday from 9 a.m. to 6 p.m. and on Saturday from 9 a.m. to 1 p.m. Furthermore atraveo can be contacted around the clock online and by e-mail. Your queries will be answered quickly even late in the evenings and weekends.



Strong partner network

atraveo's holiday home market can not only be found on the atraveo websites. Thanks to a large partner network, different versions are in use on hundreds further travel websites, among these so well-known portals as TUIfly.com, KRAS.nl and TUI.it. No matter which of these websites a customer chooses, he can always expect a high service level.



10 years of innovation and service

atraveo's roots date back to the year 1997, when founder Marcus Hültenschmidt had the idea of making holiday home booking simpler, faster and more convenient. Over the years a unique technology was developed, in order to make the very heterogeneous supply comparable and bookable. However the technology was always a means, not the goal. From the very beginning the customer and his holiday demand was in the foreground. Supply and service were enlarged and enhanced continuously. Also due to a strong partner network the holiday home market prospered and developed quickly into the largest supply of its kind on the German speaking internet. In early days the company based in Düsseldorf was named Seahorse Reisen, later on Intercasa, before it was renamed in atraveo GmbH in 2005. 2006 Wolters Reisen GmbH, subsidiary of TUI, became a majority shareholder of atraveo GmbH. Since atraveo is managed conjointly by the directors Marcus Hültenschmidt and Dirk Froelje. atraveo will continue to be committed to the model of a neutral and open market place in the future.



The concept has been successfully adapted to the markets Austria, Switzerland, the Netherlands, Italy and France. Further expansions in Europe are planned. To be continued...
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© 2009 atraveo GmbH - The large holiday home market in the internet - cottages and apartments all over europe.