The best at atraveo
atraveo is the big holiday-home market on the Internet with more than 300,000 holiday homes and apartments in Europe and around the entire world. Along with its large range, the outstanding features of the integrated mediation service include verified customer reviews and a general best price guarantee. atraveo markets internationally – via its own brands, atraveo and TUIvillas.com, as well as in cooperation with leading travel portals. The company is the developer and operator of its own booking engine, the IBE5, and offers a customer service in ten languages. atraveo was founded in 1997 and is part of the TUI GROUP.
Our slogan is "rent a good time" – which is both your wish and our mission: That you have a great vacation!
Those who are seeking choice and comparability will come to appreciate atraveo. Whether at the sea or in the mountains, within the city or surrounded by the countryside, across Europe you will be able to find an array of holiday rentals with individual charm. Altogether we presently offer around 300,000 properties: Houses, apartments, fincas, villas, holiday parks and residences and even ski huts are on offer. The product originates from renowned travel operators, local partners and private owners which have been thoroughly checked by atraveo before the cooperation started (see also: Book securely). The unique search technology Liquid Search from atraveo helps you retain an overview with such a large choice.
Verified customer reviews
After coming back from their vacation atraveo asks all customers to rate their accommodation and share their experiences with future guests. The customer reviews offer valuable information and provide details on the location, furnishing and general impression of the accommodation. So that only authentic reviews are to be found on our website we check all provided reviews in an elaborate procedure. Please look out for the blue houses in many offers!
Best prices for everything – guaranteed
From the 2013 season atraveo is giving a best price guarantee for all offered accommodations, all travel dates and even for special offers! Nowhere else should one be able to find a holiday home cheaper than with atraveo. Should we not be able to fulfil this claim then we will without further ado refund the difference to you.
What you see is what you get
The descriptions of the holiday homes and apartments on atraveo can be relied upon. In each case, they represent actual facts – regardless of whether they come from a private owner, a local agency or a tour operator. We guarantee that! If there are, however, grounds for a complaint and the provider of a property does not resolve the problem, you can contact atraveo. We assure you that we will deal with the matter in an obliging and non-bureaucratic way.
Our service is not just the website itself – quite the contrary: atraveo is available for all your questions. A specially trained customer service deals with customer queries and ensures that all bookings are handled efficiently just in a way you would expect from a good travel agent. For quality control atraveo continuously requests customers to rate the service and is able to achieve on average 4.8 out of 5 possible points. Read French and Dutch reviews here. Our target though is: Five star service for everyone!
When the German consumer protection organisation, Stiftung Warentest, conducted a comparison of online portals for holiday accommodation, atraveo obtained a Top 3 position among all the tested candidates - with an overall rating of "Good (2.2)" ("test" magazine, issue 09/2015). atraveo achieved very good marks, particularly with regard to the search function, the results list and the booking aspects. The transparency of the website-provider details and the handling of customer data were also praised. atraveo had already obtained an overall rating of "good" when Stiftung Warentest carried out a comparison of holiday home portals back in 2013 ("test" magazine, issue 11/2013). The atraveo customer service team’s advisory assistance was also named as one of the best in the entire test.
So that you are able to go with a reassured feeling on vacation we check all travel operators, local partners and private owners thoroughly in respect to performance and reliability before including them in the atraveo offer range. Generally you will comfortably pay your travel or rental price to atraveo and we will assume the settlement with the respective provider for you. Details on the payment process and customer money protection can be found in the respective object description.
18 years of innovation and service
First travel agency for holiday homes on the internet | atraveo's roots go back to 1997 where founder Marcus Hültenschmidt had the idea to offer a much simpler, faster and comfortable way to book holiday properties.
First holiday home portal with customer reviews | On 21st of June 2001 a customer puts a review for a holiday house in Nieuwvliet online. It is the first holiday home review made on the internet.
Start of the internationalisation process | With the English and Dutch versions of its holiday home market atraveo embarks on its internationalisation strategy. In the coming years a further ten source market versions are to follow.
atraveo becomes red and integrates Google Maps | atraveo gets a new logo and totally different design. As the first online travel agency atraveo integrates the web service of Google Maps into the search functionality.
Largest holiday home portal on the internet | With new co-operations atraveo is able to increase its offer up to 130,000 holiday homes which at the time is the largest selection of self-catering accommodations on the internet.
First holiday home portal with total price calculation | As first holiday home portal atraveo introduces the real time calculation of the travel and rental prices which as far as technically possible already includes the compulsory payable additional charges.
First awarding of the atraveo prize | For the first time the atraveo prize for the “Best Holiday Resort” is awarded. This prize is given to holiday destinations which in the past year have received outstanding reviews from customers.
Introduction of a new billing system | atraveo reorganises its billing system and assume for the attached holiday home providers the payment processing with customers.
Expansion of the marketing network | atraveo gains further traffic partners for its marketing network and is now exclusive holiday home partner on more than 1,000 websites including eight of the largest travel portals in Europe.
First holiday home portal with unrestricted ‘Best Price Guarantee’ | As the first and up to now only holiday home portal atraveo provides a general and unrestricted best price guarantee for all offered accommodations and travel dates.
Introduction of the atraveo guarantee: What you see is what you get | atraveo guarantees that the descriptions of the accommodation on offer will correspond to the facts in all essential details.
Launch of TUIvillas.com | Together with TUI, atraveo is launching TUIvillas.com as a new international holiday-home portal with the TUI-quality algorithm. On 1 July, TUI takes over the remaining shares in atraveo GmbH from Marcus Hültenschmidt, the founder of the company.
Since 2006 atraveo GmbH is part of the TUI GROUP, an international leisure travel group. atraveo remains committed to the principle of providing a neutral and open market place.
When you are on the lookout for holiday apartments and houses Marco Polo, DuMont, Baedeker, Lonely Planet and other renowned travel guides recommend atraveo.
"On www.atraveo.com you are by far able to find the largest selection of holiday accommodation and apartments." (translated from German)
Lonely Planet – Germany (2010), page 758; DuMont – Thuringia (2010, 2012), page 21 & DuMont – Croatian Adriatic Coast (2009, 2013), page 24
"Extensive offer of holiday apartments on the internet: www.atraveo.de"(translated from German)
DuMont – East Frisian Islands and North Sea Coast (2010, 2012), page 24 & Mecklenburg Lake District (2009, 2013), page 24; Trescher – Mecklenburg-Western Pomerania (2010), page 373
"There are many thousands of holiday apartments on the Adriatic coast. You can get the addresses of agencies from the tourist information offices and via the Internet, e.g. atraveo.com"
Baedeker - Italy North (2013), page 124, Marco Polo - Italian Adriatic Coast (2015), page 119 and Baedeker - Elba (2014), page 118
Marco Polo recommends atraveo as a provider for holiday homes if vacationers are after their own four walls when on holiday.
Marco Polo – Tuscany (2012), page 126; Baedeker – Tuscany (2010), page 112 & Italy (2010), page 126
"... the big German providers include atraveo (www.atraveo.com), ...".
Baedeker - Italian Adriatic Coast (2014), page 93, Marco Polo - French Riviera (2016), page 126 and Marco Polo - Provence (2016), page 128
"On atraveo, a mega operator that bundles many holiday house providers, one can find more than 4,500 houses just for the Provence which can be located on a map with a mouse click (www.atraveo.de)" (translated from German).
DuMont – Provence (2009, 2013), page 25; DuMont – Loire Valley (2009, 2012), page 26 & Marco Polo – Madrid (2016), page 90
"Holiday houses can be booked over the operator atraveo (www.atraveo.de) that has a number of properties on offer in Galicia. The portal has a large selection of photos both of out and inside of the accommodation." (translated from German)
DuMont – Barcelona (2011), page 86, Baedeker smart - Spain (2015), page 41 & Galicia & Way of St. James (2010), page 22
"Digital agents are online travel agencies that automatically bundle the houses of many providers" (translated from German)
Baedeker – Denmark (2009, 2011), page 98; DuMont – Denmark (2012), page 84 & North Sea Denmark (2013), page 24
"Feriehytter can be found throughout the country. They usually comprise of a kitchen, several bedrooms, toilet and a living room (most with a fireplace).… Providers include atraveo (Phone Germany 0211 668 87 81 00, www.atraveo.de)." (translated from German)
DuMont – Norway (2013), page 79; DuMont - Norway: The South (2014), page 26 & DuMont – Hurtigrute (2011), page 26
"atraveo, among others, offers a large selection of lodges and holiday homes."
Stefan Loose Travel Handbuch - Norway (2014), page 79 and DuMont - Corfu (2007), page 23
"Some holiday apartments and houses can indeed be found in the catalogues of large tour operators as well. However, the range offered by specialists is far greater" (translated from German)
Baedeker - Greece (2013), page 133 and Crete (2013), page 119; DuMont - Crete (2014), page 15
"www.atraveo.de: Large internet platform for holiday homes and apartments with offers from tour operators as well as from private owners with lots of photos, google earth localisation and guest forum." (translated from German)
Marco Polo – Greece mainland (2008), page 163; Crete (2009), page 119 & Cos (2010), page 108
"www.atraveo.de is the largest European holiday home platform where all tour operators as well as private owners present their properties." (translated from German)
DuMont – Peloponnese (2010, 2016), page 26; Chalkidiki and Thessaloniki (2009), page 26 & Corfu and Ionian Islands (2009, 2012), page 27
"A large offer of holiday houses and apartments from various providers can be found on www.atraveo.de" (translated from German)
Marco Polo – Rhodes (2008, 2012), page 106 & Chalkidiki (2008), page 111; DuMont – Corfu (2007), page 23